Training and Development Specialist: This program equips students with a variety of business skills (asking questions, listening, empathy, customer service, business process management and continuous improvement, Design Thinking for Training, as well as service creation, management, and delivery (ITIL 4 Foundation and Help Desk Analyst certifications). Students will also develop proficiency using job relevant software and support tools (Excel, Jira, and ServiceNow). Students will also develop technical skills and earn certification in CyberSafe, CompTIA IT Fundamentals, CompTIA A+, and Microsoft Certified Azure Fundamentals (4-6 months).
Software Quality Assurance Analyst: Students will begin by developing the skills required for working as part of Agile Scrum teams, participating in and learning the various activities involved in being a practitioner in an Agile SCRUM team. Next students will develop and authenticate competence in foundational-level quality assurance principles and practices by earning the Certified Associate in Software Quality (CASQ) designation. Finally, participants will demonstrate professional level competence in the principles and practices of IT quality assurance by earning the Certified Software Quality Analyst (CSQA) designation (4-6 months).
Technical Writers (Business Requirements Analyst): Students begin by developing the skills required for working as part of Agile Scrum teams, participating in and learning the various activities involved in being a practitioner in an Agile SCRUM team. Next, Students will develop skills needed to ensure they can bridge the knowledge/language gap between business and IT groups and authenticate those skills by earning the Certified Associate Business Analyst (CABA) certification as well as the professional level credential Certified Software Business Analyst (CSBA) (3-4 months).
Business Intelligence Analyst: Students will acquire understanding of the principles and practices governing data analytics while they also develop proficiency using both the tools and techniques associated with Data Analytics. These include, but are not limited to, Microsoft Excel, Relational Database Design, Microsoft Access, SQL, R, and Tableau. Additionally, they will earn CompTIA Data+ certification, as well as Tableau Desktop Specialist and Tableau Certified Data Analyst certifications (4-6 months).
for more details about our training programs please call us at (614) 467 4017 Extn. 900 (OR) email us firstname.lastname@example.org